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Manager guide • Staff training
Corporate Training & Employee Enrollment Guide
Purchased training for your team? Follow these steps to create employee accounts and assign courses in the 360training manager dashboard. We also explain how TIPS prepaid passports work.
Start the Setup Guide →Your enrollment checklist
✓ Sign in with manager access
✓ Add employee accounts
✓ Select the right course
✓ Set course access dates
✓ Confirm enrollment
Choose the Right Enrollment Process
TIPS prepaid passports and 360training manager-assigned courses may follow different workflows. Use the instructions for the product and account you purchased.
360training Manager Account
For organizations with manager access that need to create users and assign purchased course seats.
Follow manager steps →TIPS Prepaid Passports
For organizations distributing prepaid TIPS training codes for individual employees to redeem.
See passport instructions →Need Help Before Buying?
Questions about training options for your staff, locations or course requirements?
Email BeverageTraining.com →Part one
How to Add an Employee to Your 360training Account
Use your manager-level credentials. The provider's current guide shows the Add Users → Manage Users → Add User path.
1
Sign in as a manager
Go to lms.360training.com or sign in through 360training. Open your manager dashboard.
2
Open Add Users
Choose Add Users, then Manage Users and Add User.
3
Enter employee information
Complete the required fields, including first name, last name, email, username and password as shown in your account. Fields marked with an asterisk are required.
Username tip: A unique email address is best for each employee. The email may populate as the username automatically; if that username is already in use, choose a different one. Double-check the username before saving because changing it later may be restricted. Never share passwords by email. If available, choose Change Password On Next Login.
4
Select the organization group if prompted
Some manager workflows ask you to select an Organizational Group and click Next. The latest simplified Add User screen may instead let you click Finish directly. Follow the options shown in your account.
5
Finish and verify the employee
Click Finish and confirm that the employee appears on the Manage Users page. Creating an account alone does not necessarily enroll the employee in a course.
See 360training's Illustrated Add-User Guide ↗
The official guide includes screenshots of the Add Users dashboard, Manage Users page and employee information form.
Part two
How to Assign Training to an Employee
After creating the employee's account, assign a course seat using the manager dashboard.
1
Open Enroll Users
In your manager dashboard, click Enroll Users (some accounts may show Plan and Enroll), then Enroll Users by Course.
2
Select Users
Choose Users and search for the employee by first name, last name or email address. Select the checkbox next to the correct person and click Next.
3
Find the course
Search by the course name or a keyword. Select the correct course from the results and click Next.
4
Set access dates
Choose a Start Date and End Date. For immediate access, set the start date to today. A future start date means the course may not appear in the employee's account until then. The end date cannot extend beyond the contract end date.
5
Review and click Finish
Review the summary, click Finish and look for the confirmation message. Do not stop at the summary screen: the course is not assigned until you click Finish.
Alternative enrollment method
Using TIPS Prepaid Passports for Staff Training
Prepaid passports allow a business to purchase TIPS training access for employees to redeem individually. This is different from manually assigning a course inside a 360training manager account.
1. Get passport details
Obtain the prepaid passport or voucher information provided with your purchase.
2. Employee redeems
Each employee uses the TIPS passport redemption process and signs in or creates an account as directed.
3. Employee trains
After the passport is validated and redeemed, the associated course is added to the employee's account.
Timing matters: TIPS states that prepaid passports expire one year after purchase. Once redeemed, the learner generally has 60 days to complete the course, subject to applicable course or jurisdiction rules.
TIPS Passport Redemption Help ↗Common Setup Mistakes to Avoid
Wrong username
Confirm spelling and employee identity before creating the account.
Wrong course or state
Check the employee's workplace state and course title before assigning a seat.
Future start date
If training should begin now, make sure the start date is today—not next week.
Enrollment not finalized
Always click Finish and confirm the successful assignment.
Shared account access
Each learner should have their own account and secure login credentials.
Wrong enrollment method
Use passport redemption for TIPS vouchers and manager assignment for manager-controlled seats.
Customer & Technical Support
For account access, employee setup, course assignments or certificates, the training provider is best positioned to assist.
360training Manager & Course Support
For problems with your 360training manager dashboard, adding users or assigning course seats.
Phone: 1-877-881-2235
Email: support@360training.com
TIPS Customer & Technical Support
For TIPS prepaid passports, redemption, TIPS course access and certificates.
Phone: 800-GET-TIPS (800-438-8477)
Previously supplied hours: Mon–Fri 8:30 AM–9 PM ET; Sat–Sun 10 AM–6:30 PM ET. These hours were not independently confirmed on the current official support page; verify before publishing them as current.
TIPS Support ↗For general training inquiries or help choosing a course, email info@beveragetraining.com.
Employee Training FAQs
Can I create an employee account before assigning a course?
Yes. The account-creation and course-enrollment steps are separate in the 360training manager workflow.
What if an employee's email address is already in use?
The 360training guide says you may need to choose a different username if that email is already associated with an account. Each employee should use their own login.
Why can't my employee see the assigned course?
Check that you clicked Finish and received confirmation, and verify the start date. If the problem continues, contact 360training support.
Can I assign training to several employees?
Manager tools may support multiple users, depending on your account and purchased seats. Review the options available in your dashboard.
Is a TIPS prepaid passport the same as a 360training course seat?
No. A TIPS passport is redeemed by the learner, while a manager-assigned seat is allocated through the 360training enrollment dashboard.
How do I know which course is right for my staff?
Check the state where each employee works, their job duties and any employer or regulatory requirements before purchasing or assigning training.
